Mark and Michelle have been absolutely superb, going above and beyond the proverbial extra mile; examples of outstanding customer service include hand delivering documents to the solicitor, scanning the documents, waiting for me to arrive after opening hours and looking after a particularly ‘Fussy’ cat, who does not take kindly to strangers.
Without their extra help, I felt certain that I would have had a nervous breakdown, as I had to travel back to assist my elderly Grandmother and they made the process so much easier, with Mark keeping me regularly updated via phone and e-mail, plus importantly listening and making suggestions.
Being a local company, with a huge wealth of knowledge of the area; they specifically targeted the right buyer for the property and have further assisted with helping me make contact with other agents to support in the purchase of a new property and I would recommend them for their exceptional care in purchasing or selling your property.
Katrina Hobbs, January 2014
With an elderly grandmother to care for and a fussy cat Katrina needed extra help with the many aspects of her move.
We gave exceptional customer care and support right up to completion day.